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Dexter-Russell
Forschner·Henckels
F.Dick·Victorinox

For the Culinary / Food Service Industry
For the Home Chef / Fishing Enthusiast

Knives · Accessories · Gifts · Sharpening Tools & Services

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ZWILLING J.A. HENCKELS | Warranty Information

FREE GIFTS WITH QUALIFYING ORDERS! (Open stock only; Knife Sets not included)

Place an order of $50 or more of Henckels Open Stock Cutlery (sets not included) and receive your copy of J.A. Henckels Instructional Knife Skills DVD FREE.

Chef Jim Shiebler, a classically trained gourmet, takes you through the basic knives and their proper uses. He shows in detail how to make all those key cuts. In addition, he offers helpful hints on proper knife care.

While Supplies Last. Unqualified orders will not receive the free gift.

 


Place an order of $100 or more of Henckels Open Stock Cutlery (sets not included) and receive your choice of FREE:

  • Twin Kitchen Towels
  • 6-1/2" Chinese Cleaver
  • Hardwood Block or
  • 12x15x3/4 Cutting Board

 

If no gift is specified in the Payment section at checkout, you will automatically receive:

  • A Chinese Cleaver on 1st $100
  • Twin Kitchen Towels on 2nd $100
  • Cutting Board on 3rd $100
  • Hardwood Block on 4th $100

While Supplies Last. Unqualified orders will not receive the free gift.

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TWIN Cuisine

 

TWIN Cuisine

New to the Henckels line, Twin Cuisine knives feature a full tang, free of rivets and gaps. The tang is built into the ergonomically designed handle for optimal precision and comfort.

As with all Zwilling J.A. Henckels knives, each Twin Cuisine knife features Sintermetal Component Technology (SCT) and the FRIODUR® ice-hardened stainless steel manufacturing system for a durable and corrosion resistant knife. Laser monitoring ensures that each knife is honed to the optimum cutting angle, and that honing is constant and even from the tip to the bolster.

View open stock | View Gift / Block Sets

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PROFESSIONAL “ S ” PROFESSIONAL “S”

The trustworthy quality and tradition of the triple-riveted knives is easily visible by the full tang and the full length of solid steel. A traditional ZWILLING J.A. HENCKELS product.

As with all Zwilling J.A. Henckels knives, each Twin Cuisine knife features Sintermetal Component Technology (SCT) and the FRIODUR® ice-hardened stainless steel manufacturing system for a durable and corrosion resistant knife. Laser monitoring ensures that each knife is honed to the optimum cutting angle, and that honing is constant and even from the tip to the bolster.

View open stock | View Gift / Block Sets

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FOUR STARFOUR STAR

The FOUR STAR Series is the world's most popular knife line. FOUR STAR knives were designed and developed in close cooperation with renowned professional chefs. Introduced in 1976, today FOUR STAR is the world's most sought after, upscale knife series.

Four Star knives are made from high carbon, stainless steel and crafted using the FRIODUR ice-hardening process for maximum blade strength and a long-lasting edge. Knives in the Four Star series feature full tang construction; a precision-honed, laser controlled blade; balanced super-bolster; and a seamless, hygienic, slip-proof, polypropylene handle.

View open stock | View Gift / Block Sets

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ZWILLING J.A. HENCKELS History

J.A. Henckels was founded in Solingen, Germany in 1731. The company is recognized worldwide for its fine cutlery with superior craftsmanship and quality.

J.A. Henckels has been distributed and sold in the United States since 1883. The standards developed 272 years ago are still reflected in each piece that carries the Henckels name.

The Henckels line has expanded from cutlery to include a wide variety of cooking-related products including cookware, kitchen gadgets and tools, steak knife sets, wood accessories and cooking shears.

Milestones of Henckels Innovations:

  • 1851 Award of Excellence, World's Fair
  • 1893 World's Fair, Chicago – J.A. Henckels was the only company awarded a medal for superior craftsmanship
  • 1915 World's Fair, San Francisco – J.A. Henckels took the top four awards for superior craftsmanship
  • 1938 J.A. Henckels introduces the world's first multi-purpose kitchen shears
  • 1939 J.A. Henckels invents the patent for ice-hardening process "FRIODUR®"
  • 1976 Introduction of the world-leading FOUR STAR Series
  • 1992
    • Introduction of the revolutionary SCT Technology
    • Introduction of the new PROFESSIONAL "S" Series
    • Award of Excellence, Chefs in America (leading consumer research publication) for FOUR STAR and PROFESSIONAL "S"
    • Gold Medal awarded for FOUR STAR and PROFESSIONAL "S" from Fine Beverage and Food Federation
  • 1994
    • Cook's Illustrated ranked FOUR STAR #1
    • Award of Excellence, Chefs in America (leading consumer research publication) rated Can Opener #1
  • 1998 Introduction of FIVE STAR Series
  • 2000 Introduction of Twincast™ Nonstick Cookware
  • 2001 Introduction of Twin Select Series
  • 2003 Introduction of Twin Signature Series
  • 2004 Introduction of the Twin Cuisine Series

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Warranty info

All J.A. Henckels products are fully guaranteed against defects in materials and/or craftsmanship. The J.A. Henckels warranty does not cover wear from normal use or any damage resulting from use other than the intended purpose. Wood products(including wood handle knives) are not covered by the J.A. Henckels warranty, as wood is a natural element and thus cannot be guaranteed.

Any product that is felt to be defective needs to be returned to the address below for inspection. Defective items will be repaired or replaced with similar item at the option of J.A. Henckels.

Please wrap carefully to ensure points or edges do not cut through mailing carton. Be sure to include your full mailing address (no post office box numbers please).

USA consumers only

J.A. Henckels, Inc.
Att: Consumer Service
171 Saw Mill River Road
Hawthorne, New York 10532

Included with the knives should be the following information:
-Full Name
-Full Mailing Address
-Daytime Phone Number
-Description of the Knives (Example: Four Star 4" Parer)

J.A. Henckels will examine the knives and if there is a manufacturers defect you will be sent a replacement. Replacements take 4 to 6 weeks.

If you would like to speak to someone at J.A. Henckels regarding the knives, you should call Consumer Service at 1-800-777-4308 between 9 a.m. and 5 p.m. Eastern Standard Time.

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